1. Who is considered to be a vulnerable consumer?

Vulnerable consumers of electricity are determined in the relevant Order issued by the the Minister of Energy, Commerce and Industry ( K.D.P. 289/2015), as amended or replaced.
In summary, the following are considered as vulnerable consumers:

 (a) Public Assistance recipients from the Social Welfare Services of the Ministry of Labour, Welfare and Social Insurance. 
 (b) Beneficiaries of the guaranteed minimum income provided by the Welfare Benefits Administration Service of the Ministry of Labour, Welfare and Social Insurance.
 (c)  Five member family or family with 3 or more dependent children that receive child benefit from the Welfare Benefits Administration Service of the Ministry of Labour, Welfare and Social Insurance and with an annual gross family income up to € 51.258. The income criterion of € 51.258 increases by €5.126 for each additional child beyond the four.
(d) The recipients of the allowance to pensioners with low incomes provided by the Welfare Benefits Administration Service of the Ministry of Labour, Welfare and Social Insurance provided that they have completed the seventieth (70th) year of age and do not cohabit with another person who has not attained the seventieth (70th) year of age.
(e)  the recipients of severe motor disability allowance from the Department for Social Inclusion of Persons with Disabilities of the Ministry of Labour, Welfare and Social Insurance.
(f)   the recipients of care allowance for quadriplegic persons from the Department for Social Inclusion of Persons with Disabilities of the Ministry of Labour, Welfare and Social Insurance. 
(g) the recipients of care allowance for paraplegic persons from the Department for Social Inclusion of Persons with Disabilities of the Ministry of Labour, Welfare and Social Insurance 
(h) the recipients of special allowance for blind persons from the Department for Social Inclusion of Persons with Disabilities of the Ministry of Labour, Welfare and Social Insurance
 

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