1. Which individuals can apply for CATEGORY 3B of the Scheme?
Beneficiaries of CATEGORY 3B are natural persons who, either themselves or another person with whom they live permanently in the same house and with whom they have a first degree kinship, is a vulnerable electricity consumer. For the purposes of this Scheme, the first degree of kinship includes: parents, children, spouse, sibling, father-in-law, son-in-law/daughter-in-law. The applicant is the person in whose name the electricity bill is issued.
Applicants do not have to be homeowners. Each beneficiary can submit only one application.
2. When should I submit a "PRE-APPROVAL APPLICATION"?
Interested individuals are encouraged to submit the "PRE-APPROVAL APPLICATION" BEFORE the implementation of the investment, in order to be officially informed whether they fall under the beneficiaries of the Scheme. The Pre-approval is provided to the applicants who at the time of submitting the "PRE-APPROVAL APPLICATION" meet the conditions set out in the Scheme.
In any case, investments made after 01/08/2021 are eligible.
3. I don't have a bank account in my name. Can the sponsorship of my application be paid to a relative of mine?
No. The sponsorship is deposited in a bank account in which the applicant must be a beneficiary or co-beneficiary.
It is recalled that for CATEGORY 3B, applicants can request to pay the sponsorship directly to the installer of the Photovoltaic System to repay the purchase invoices.
4. Can I get a grant for a house I rent?
Yes, as long as the house is rented from a natural person to a natural person. If the house is rented by a legal entity (e.g. company) it is not eligible for sponsorship. According to the provisions of the Scheme, "the residences should not be rented by a legal entity and should not be used in the context of economic activity for a period of at least five (5) years from the date of submission of the application".
5. Can I get a grant to invest in my store/ancillary building?
No. The property on which the investment will be made should be legally used as a residence and the electricity bill of the house should be related to house tariffs. Facilities on premises that are not legally used as residences (e.g. ancillary premises/shops/businesses) are not subsidized.
6. I have invested in a new house. Can I apply?
No. Eligible are residences for which the application for a building permit and/or urban planning permit was submitted before 01.01.2017.
7. During the submission of my application, I forgot to attach some supporting documents or attached the wrong supporting documents. What can I do?
After the final submission of the application, any modification and/or presentation of additional documents is not accepted. In case these documents are necessary for the purposes of examining the application, you will be contacted during the evaluation of the application.
8. Can I apply for CATEGORY 3B and any other CATEGORY of the Scheme?
Applicants of CATEGORY 3B can additionally apply for CATEGORY 1 of the Grant Scheme (Roof thermal insulation). You can not apply for any of the other CATEGORIES of the Scheme (CATEGORIES 2 and 3A).
9. I had submitted a "Pre-Approval Application" for CATEGORY 3B before 22/08/2022 but it had been rejected. With the expansion of the list of vulnerable (decided 22/08/2022) I now fall under the beneficiaries. What should I do?
You have the right to submit a new "Pre-Approval Application" which will be examined based on the new criteria. Follow the procedure you followed last time.
10. I had applied for CATEGORY 3A of the 2022-23 Grant Scheme before 22/08/2022 which is pending evaluation. With the expansion of the list of vulnerable (decided 22/08/2022) I now fall under CATEGORY 3B beneficiaries. What should I do?
As long as the evaluation of your application for CATEGORY 3A is not yet complete, you can request to withdraw your application from CATEGORY 3A and then submit a "Pre-Approval Application" for CATEGORY 3B.
You will need to act immediately since once the evaluation of the CATEGORY 3A application is completed you will not be able to withdraw it.
To withdraw an application you have already submitted, after logging in to the system, send us your request in writing via the Contact Form.
11. How do you check/confirm that someone is indeed a vulnerable electricity consumer?
Vulnerable electricity consumers are either benefitiaries of certain benefits, or people suffering from certain health conditions.
Consequently, in order to be considered a vulnerable consumer, he or she must either receive one of the specific benefits referred to CATEGORY 3B beneficiaries from the competent authority, or be registered in the records of the Health Insurance Organization (HIO) as suffering from one of the specific health conditions referred to CATEGORY 3B beneficiaries.
The Management Committee of the RES and EC Fund confirms, following a request to the competent authorities that grant the specific benefits, whether the specific benefit had been granted within the immediately preceding period (e.g. month) to the "vulnerable consumer" or/and confirms upon request to the HIO that the "declared vulnerable consumer" is indeed included in the organization's records as suffering from a specific health condition.
The RES and EC Fund does not have a list of all potentially "vulnerable electricity consumers". In order to confirm that a person is a CATEGORY 3B beneficiary, a "Pre-Approval Application" must be submitted so that the Fund's Management Committee can then submit a request for information/confirmation to the competent authorities and/or the HOI specifically for that specific person declared as vulnerable consumer.
The Management Committee of the Fund does not examine (and is not able to examine) whether any person meets the conditions to become a recipient of any of the specific benefits listed for CATEGORY 3B beneficiaries, nor whether they suffer from a specific health condition. Therefore, before submitting a "Pre-Approval Application" for CATEGORY 3B, the applicant should ensure/confirm that the vulnerable consumer to be declared has already become a recipient of one of the specified benefits (already received the benefit) or is registered in HOI as suffering from one of the specific diseases.
12. I consider myself vulnerable consumers but you have rejected me as a CATEGORY 3B non-beneficiary. What can I do?
First, carefully read the reason for rejection of your "Pre-Approval Application". It is common for "Pre-Approval Applications" to be rejected due to incorrect submission (eg. incorrect declaration of applicant and/or vulnerable consumer details). In such a case, you can submit a new "Pre-Approval Application" with the correct details.
In case the reason for rejection is that "the vulnerable electricity consumer you had declared, has not been confirmed by the competent authorities to be included in the list of CATEGORY 3B beneficiaries" but you still believe that he/she falls under vulnerable consumers, you should contact yourself, directly with the competent Service from which you believe you receive the specific allowance and/or the HOI for more information or to submit a relevant request.
